RETURNS

Eligible full-price items may be returned within 30 days of delivery for a refund to the original method of payment.

RETURN CONDITIONS

Items must be unworn, unwashed, unaltered, unsoiled, free of perfume or deodorant scents, and returned in original condition with tags attached.

FINAL SALE ITEMS

Items marked as Final Sale, gift cards, promotional items, and personalized products are not eligible for return or exchange.

EXCHANGES

We offer a one-time complimentary exchange per order, subject to product availability.

RETURN SHIPPING

Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

REFUNDS

Approved refunds will be processed to the original method of payment once the return has been inspected and approved.

RETURN ADDRESS

Avara Collections
175 Cougar Ridge Manor SW
Calgary, Alberta T3H 0V3